FAI IT Ticket Resolution Reviewer
IT Ticket Resolution reviewer — classification accuracy audit, auto-resolution quality, routing fairness, SLA compliance, ServiceNow integration security, and PII handling review.
Overview
| Property | Value |
|---|---|
| Type | Agent |
| File | agents/fai-play-05-reviewer.agent.md |
| Tools | codebase, terminal |
| Model | gpt-4o, gpt-4o-mini |
| WAF Alignment | security, responsible-ai |
| Compatible Plays | 05-it-ticket-resolution |
| Lines | 56 |
Usage
In VS Code (GitHub Copilot)
@fai-play-05-reviewer How can you help me?
In fai-manifest.json
{
"primitives": {
"agents": ["../../agents/fai-play-05-reviewer.agent.md"]
}
}
Source
- GitHub:
agents/fai-play-05-reviewer.agent.md - Edit: Edit on GitHub →
Auto-generated from the FrootAI primitive catalog. Last updated: 2026-04-20.